Get your time back.

We're a team of trained assistants and operations professionals in Nairobi. We handle the calendars, travel, bookings and follow-ups that eat your week, for executives, entrepreneurs, families and Kenyans abroad.

The Wakati teamLed by our founders: executive assistance and operations support, based in Nairobi. You deal with us directly.

Trusted by teams at

We are not an errand company.

What Wakati isn't

  • A task marketplace matching you to the cheapest available stranger
  • Someone arriving with no context on who you are or what matters
  • A one-off gig with no accountability once the task is “done”

What Wakati is

  • Trained Executive Assistants, working as an extension of you
  • Judgment-led: we vet, decide and follow through, you state the need
  • Bound by contract and NDA, with every request logged and confirmed complete

What we take off your plate.

Executive assistance

Calendar and inbox, travel, meeting prep, correspondence and vendor follow-up, handled personally by experienced assistants.

Personal concierge

Bookings, gifting, shopping, pickups, courier coordination and event support.

Family concierge

Children's appointments, birthdays, household services and family travel.

Research & sourcing

A brief with three vetted options, with pros, cons and pricing, delivered fast.

Business & operations support

Procurement, supplier coordination, admin, trackers and reporting for growing businesses.

Meet the team.

We've spent our careers as the person leaders rely on to keep everything running. Most people can't justify a full-time assistant, but they still lose hours every week to tasks that need a capable hand. Wakati is our answer: the same standard of work, on the schedule you actually need. When you message us, you'll hear from one of us.

The Wakati team

Dorcas Crystal Nyambura, co-founder of Wakati

Dorcas Crystal Nyambura

Co-Founder

An executive and operations professional with two years' experience as an assistant and as a team lead in operations in the construction sector. Dorcas brings procurement, project coordination and strategic administrative support to Wakati's business and operations work.

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Tabitha Wanjiku, co-founder of Wakati

Tabitha Wanjiku

Co-Founder

An Executive Assistant with 5+ years supporting C-suite leaders across e-commerce, real estate and tech, including a remote role with one of the world's leading EA firms. Calendars, inboxes, travel and the systems that keep a week running, with no dropped balls.

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What our clients say.

In freight forwarding, a delay costs money. Wakati has helped us keep shipments moving and our paperwork in order. Their reliability gives our clients confidence that their cargo is in good hands.
Chief Executive OfficerPillarpoint Logistics Limited · Freight forwarding
In the oil business, timing and trust are everything. Wakati has been dependable and professional, and they understand how demanding our industry is. They support our operations without ever slowing us down.
Operations ManagerTatu Oil Company Limited · Petroleum
As distributors, we have to deliver to our customers on time, every time. Wakati's service has helped us keep that promise across our range of fuels and oils. They are responsive, organised and easy to work with.
Operations ManagerPrivyden · Distributors of diesel, kerosene, furnace oil and synthetic oil

What it costs.

Pick a monthly retainer that fits your real week, or pay as you go. Prices are in Kenya shillings.

Personal & executive concierge

Monthly retainers for executives, professionals, entrepreneurs, diaspora clients and busy families.

Starter

18,000 / month
10 hours

Testing the service, with light recurring personal admin.

Professional

32,000 / month
20 hours

Working professionals and SME owners.

Executive

60,000 / month
40 hours

Senior executives needing near-daily support.

Pay-per-task2,000–2,500 / hourNo commitment. For one-off needs and first-time clients.
Research & sourcing1,500–2,500 / briefA structured options brief. A low-commitment way to start.

Business & operations support

Monthly packages for SMEs and growing businesses: procurement, admin, vendor coordination, process and workflow support.

Essential9,000 / monthUp to 20 hoursOccasional admin or procurement support
Business15,000 / monthUp to 35 hoursGrowing SMEs with recurring back-office needs
Operations22,000 / monthUp to 50 hoursHigher-volume coordination across suppliers and orders
Executive Ops28,000+ / monthUp to 60+ hoursNear-daily operations support
Ad-hoc750 / hourMinimum 2 hoursOne-off or urgent business tasks

Corporate & VIP accounts

Blocks of concierge or EA hours for leadership teams or visiting executives, quoted after a short scoping call. As a starting point, around KES 150,000 a month for 100 hours.

Founding client offer

Join as one of our first clients and lock in 15% off your first 3 months on any monthly retainer or package.

Claim the offer

Scope and terms are confirmed in your written proposal before work begins.

From first message to done.

  1. Discovery

    We listen to the week you actually have.

  2. Proposal

    A scope and level of support matched to it.

  3. Onboarding

    Contract, NDA and delegated access in place.

  4. Active support

    Requests logged, handled, confirmed complete.

  5. Renewal

    We review, adjust and keep going.

Try it for 30 days first.

Start with a low-commitment pilot built around your real workflow, with a weekly update on what's done, pending and waiting on you. Then decide on a package.

Ask about the pilot

Your privacy, in writing.

Signed NDA first

Every client relationship begins with a contract and NDA, before any work starts.

Delegated access only

We work through shared calendars and delegated permissions. Never shared passwords.

Nothing closes unconfirmed

Every request is logged, tracked and confirmed complete with you. Decisions stay with you.

Questions we get asked.

Anything else, ask us directly. We reply personally.

Is Wakati an errand app?

No. Wakati is on-demand personal and executive assistance delivered by trained Executive Assistants. We vet, decide and follow through on your behalf, with full accountability from request to confirmation.

Who actually handles my requests?

Trained Executive Assistants, working as an extension of you. Our team comes from local and global corporate EA roles.

How do we begin?

With a conversation. Tell us what's pulling at your week by WhatsApp or email. We'll propose a scope and level of support, then onboard you with a contract and NDA.

How is my information kept confidential?

Every client signs an NDA, we work only through delegated access, and every request is logged and confirmed complete.

What does it cost?

Personal and executive retainers start at KES 18,000 a month for 10 hours, and business support packages from KES 9,000. See the pricing section for every tier. Your scope and terms are confirmed in a written proposal, and founding clients get 15% off their first 3 months.

Where do you operate?

We're based in Nairobi and support clients across Kenya, including diaspora and expatriate clients who need trusted hands on the ground.

Start a conversation.

Tell us what's pulling at your week. We'll discuss scope and terms directly with you.