Terms of Service

Last updated: October 2026

These terms govern your use of wakaticorp.com and general dealings with Wakati Corporation (“Wakati”). Specific engagements are governed by a written agreement and NDA, which prevail if they conflict with these terms.

Our services

Wakati provides personal and executive assistance, concierge coordination, research and sourcing, and business and operations support. We coordinate and execute tasks. We do not make financial, legal, medical or technical decisions on your behalf; those stay with you or your authorised personnel.

Getting started

Work begins once the scope, package or fee and a signed agreement and NDA are in place. A 30-day pilot may be offered; its scope and fee are agreed in writing beforehand.

Your responsibilities

• Give accurate information and clear instructions.
• Grant access only through delegated permissions, and keep approvals with authorised people.
• Pay invoices on the agreed terms.

Fees and payment

Fees are set out in your proposal or agreement. Retainers are billed in advance or on the terms stated in your agreement. Third-party costs (such as vendors, tickets or purchases) are separate unless agreed otherwise.

Third-party vendors

Some tasks are carried out by vetted third-party vendors. We select and coordinate them with care, but vendors are independent providers and their own terms apply to their services.

Confidentiality

We treat your information as confidential in line with your NDA and our Privacy Policy.

Limitation of liability

We perform our services with reasonable skill and care. To the extent the law allows, Wakati is not liable for indirect or consequential loss, or for delays or failures caused by events outside our reasonable control, including third-party and vendor failures. Our total liability is limited to the fees paid for the service concerned, unless your agreement says otherwise.

Ending an engagement

Either party may end an engagement as set out in the agreement. Fees for work already done remain payable.

Governing law

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction.

Contact

Questions about these terms: hello@wakaticorp.com. We may update these terms and will change the date above when we do.