Privacy Policy

Last updated: October 2026

Wakati Corporation (“Wakati”, “we”) provides on-demand personal and executive assistance from Nairobi, Kenya. This policy explains what personal data we collect, why, and the choices you have under the Kenya Data Protection Act, 2019.

What we collect

• Website enquiries: your name, email, phone or WhatsApp number, the service you are interested in and your message.
• Website chat: if you use our chat assistant and leave your details, we treat them as an enquiry. The assistant answers common questions and does not make decisions about you.
• Messages with us: WhatsApp and email conversations.
• Client engagements: information needed to do the agreed work, such as calendars, inbox contents, travel details, documents and vendor contacts, accessed only through delegated permissions you grant.
• Billing details: the information needed to invoice you and record payments.

How we use it

We use your data to respond to enquiries, prepare proposals, deliver and invoice our services, meet legal and tax obligations, and improve our service. Our basis is your consent (for enquiries), our contract with you (for engagements) and legal obligation.

Who we share it with

We do not sell personal data. We share it only on a need-to-know basis with vetted vendors who carry out tasks for you, with service providers that run our tools (such as email, messaging and scheduling), and where the law requires it. Vendors are bound by confidentiality obligations.

How we protect it

Every client signs a contract and NDA before work begins. We use delegated access, never your personal passwords, and limit access to the people who need it. No system is perfectly secure, but we take reasonable steps to protect your data.

How long we keep it

We keep enquiry data for as long as needed to respond and follow up. Client data is kept for the duration of the engagement and then deleted or returned, except where we must retain records for legal, tax or accounting reasons.

Your rights

You may ask to access your data, correct it, delete it, object to or restrict its use, and withdraw consent at any time. You may also complain to the Office of the Data Protection Commissioner (Kenya).

Cookies and analytics

This site does not use advertising cookies. If we enable website analytics, it will be used only to understand overall visits.

Contact

For any privacy request, email hello@wakaticorp.com. We may update this policy from time to time and will change the date above when we do.